Important Notices / 重要声明
Limitation of Liability
eChinaVisa.com (“we,” “our,” or the “Agency”) acts solely as an independent facilitator for visa applications. We are not responsible for:
- the accuracy, legality, or completeness of documents provided by clients;
- any decision, delay, or service by any embassy or consulate regarding visa issuance;
- any delay, loss, or damage to passports or documents caused by the United States Postal Service (USPS) or private couriers (e.g., FedEx, UPS).
We do not offer compensation for any damages, losses, or costs arising from the visa application process.
Accuracy of Information
While we strive to provide accurate and up-to-date information, we are not liable for any inconvenience resulting from errors in text or content. Identified errors will be corrected promptly. Prices, requirements, and services may change without prior notice.
Service Distinction
eChinaVisa.com is a private agency and is not affiliated with any government authority, including the U.S. Department of State. We do not issue visas. Our services include clear instructions and checklists, dedicated support, rapid processing, and real-time status updates. Our service fees are charged in addition to embassy/consular fees.
Rush Service Applications
For Rush (expedited) service, applications must be sent via FedEx Priority Overnight or UPS Next Day Air. The date we receive your package is treated as the review day; processing begins on the next business day.
Embassy/Consulate Interaction
Embassies and consulates typically direct applicants to their official websites and do not provide individualized support or status updates. Incorrect or incomplete submissions may be returned by the embassy or consulate, resulting in additional costs and significant delays.
By using our website and services, you acknowledge and agree to the notices above.
责任限制
eChinaVisa.com（以下简称“我们”或“本机构”）仅作为独立的签证申请协助机构。我们不对以下事项承担责任：
- 客户提供材料的准确性、合法性或完整性；
- 任何大使馆或领事馆就签证签发所作出的决定、延误或服务；
- 由美国邮政（USPS）或私人快递（如 FedEx、UPS）导致的护照或文件的任何延误、丢失或损坏。
对于因签证申请过程产生的任何损害、损失或费用，我们不提供赔偿。
信息准确性
尽管我们力求提供准确、最新的信息，但对于因文字或内容错误造成的不便，我们不承担责任。任何已发现的错误将及时更正。价格、要求与服务可能在未事先通知的情况下变更。
服务性质说明
eChinaVisa.com 为私人机构，与任何政府部门（包括美国国务院）无隶属或从属关系。我们不签发签证。我们的服务包括：提供清晰的指引与清单、专属客服支持、快速处理以及申请状态的实时更新。我们的服务费将在使/领馆收费之外另行收取。
加急服务申请
加急（Expedited）服务的申请须通过 FedEx Priority Overnight 或 UPS Next Day Air 寄送。我们收到您的包裹之日被视为审核日；办理将于下一个工作日开始。
与使领馆的互动
使馆/领馆通常会引导申请人访问其官方网站，不提供个性化支持或进度更新。材料不正确或不完整可能被使馆/领馆退回，导致额外费用与显著延误。
使用我们的网站和服务，即表示您已阅读并同意上述声明。
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