Privacy Policy
We collect only the account, application, contact, payment-status, shipping and digital supporting-document information needed to provide the requested service. We do not request or store customer passport scans, passport images, passport numbers or passport-number fragments in the App or website. Customers send original passports by physical mail only after receiving case-specific instructions. Digital supporting documents are stored in private access-controlled storage. We use service providers for authentication, hosting, payments, security scanning, communications and shipping only as needed to provide and protect the service. We do not sell application data. Access, correction and deletion requests may be sent to privacy@echinavisa.com. Sensitive digital supporting documents are ordinarily deleted within 365 days after the case closes, unless an active dispute, shipment, chargeback, fraud investigation or legal obligation requires longer retention.
eChinaVisa is owned and operated by Dragon Byte Design Inc. It is an independent visa application assistance service, not a government website, and is not affiliated with any Chinese embassy or consulate. Visa approval, visa validity and official processing times are determined solely by the relevant Chinese authorities.
Operator and contact
Dragon Byte Design Inc.
3436 Union Street, Flushing, NY 11354
privacy@echinavisa.com