Privacy Policy
We collect only the account, application, contact, payment-status, shipping and digital supporting-document information needed to provide the requested service. We do not request or store customer passport scans, passport images, passport numbers or passport-number fragments in the App or website. Customers send original passports by physical mail only after receiving case-specific instructions. Digital supporting documents are stored in private access-controlled storage. We use service providers for authentication, hosting, payments, security scanning, communications and shipping only as needed to provide and protect the service. For security, abuse prevention and service analytics, our trusted hosting infrastructure records the connection IP address, approximate country, state or region and city, browser family, version and language. Full IP addresses are visible only to authorized staff and are automatically deleted after 30 days; coarse location and non-sensitive session metrics may be retained for up to 12 months. Location is an estimate of the network exit and may be inaccurate when a VPN, private relay, mobile carrier or corporate network is used; we do not collect precise GPS coordinates or create a precise location history. We use first-party storage to retain referral and campaign parameters and attach them to an order so we can distinguish acquisition sources such as Facebook, ChatGPT, referrals and direct visits; this attribution record does not contain application documents, phone numbers or email addresses. With the visitor's consent, Meta Pixel and OpenAI Ads Pixel measure page visits, completed registration, checkout initiation and payment success. The payment-success event contains no payment amount, visa selection, application content, passport information, document, phone number or email address. We do not sell application data. Access, correction and deletion requests may be sent to privacy@echinavisa.com. Sensitive digital supporting documents are ordinarily deleted within 365 days after the case closes, unless an active dispute, shipment, chargeback, fraud investigation or legal obligation requires longer retention.
eChinaVisa is owned and operated by Dragon Byte Design Inc. It is an independent visa application assistance service, not a government website, and is not affiliated with any Chinese embassy or consulate. Visa approval, visa validity and official processing times are determined solely by the relevant Chinese authorities.
Operator and contact
Dragon Byte Design Inc.
3436 Union Street, Flushing, NY 11354
privacy@echinavisa.com